Inbound Call Center Representative- 5 Positions Left !! Job at MMC Group, Hartford, CT

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  • MMC Group
  • Hartford, CT

Job Description

  • Customer Service Representative (Onsite)
  • Hartford, CT
  • $19.36 per hour
  • Monday–Friday | 8:30 AM–5:00 PM | Weekends Off

We are hiring an experienced Customer Service Representative to join our onsite call center team. This role handles inbound calls related to program information, account inquiries, and online portal support.

Call center experience is required.

  • Must pass a 30 WPM typing test at Screenshot test and send to me at jolds@mmcgrp.com for immediate interviews

Responsibilities include:

  • Handling inbound customer calls professionally and empathetically
  • Assisting with account questions and password resets
  • Accurately documenting calls and escalating issues as needed
  • Meeting call quality and performance standards

Requirements:

  • Call center experience required (minimum 6 months preferred)
  • Strong communication and computer skills
  • Ability to remain calm in a fast-paced environment
  • Must pass a 30 WPM typing test at
  • High school diploma or equivalent

Job Type: Full-time

Pay: $19.36 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work Location: In person

Job Tags

Hourly pay, Full time, Immediate start, Monday to Friday,

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