Job Description

Join our team of Life Changers!

UPMC is hiring a Full-Time, Medical Assistant support Ortho office in Lititz.

Some travel may be required to assist other office locations as needed.

Hours for this position are Monday-Friday 9:30am-6:00pm.

No holidays or weekends!

The ideal candidate would have experience in an orthopedic office and is familiar with casting and splinting.

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Participates with creation and implementation of departmental goals, processes and procedures.
• Mentors, orients and provides ongoing training to current and new staff members.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Prepare and managing charts to ensure information completed and filed appropriately.
• Other front office responsibilities, as required.
• Clean and prepare patient rooms, set up instruments and equipment according to department protocol. 
• Check schedules and organizing patient flow.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collect patient information/history; taking vitals, performing screenings per provider guidelines.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG’s, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health).
• Comply with all UPMC Health System policies and procedures.

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