Job Description

Goodhue Boat Company is growing, and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential. We are looking for a Full-Time Rentals Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the General Manager in ensuring the success of the Rentals department at our Meredith Property. Job Summary: This position will be responsible for overseeing operations and success of the Rentals department. The manager will be the point of contact for inter-departmental communications, and report directly to the General Manager. Responsibilities:

• Manage employees with a wide variety of ages, including high school and college students.
• Manage employee scheduling, staffing, and job assignments to cover operational needs.
• Accountable for retail transactions and cash drawers.
• Manage rental boat accessories to ensure accurate inventory of water skis, tubes, tow ropes, etc. and verify they are not damaged and in good working order.
• Manage internal and inter-departmental communications.
• Work with boat registrations, including setting up booking grids and being responsible for 40+ new boat rentals.
• Ensure confidentiality of customer information.
• Communicate with the Service Department regarding rental boat damage.
• Work with Sales manager to transition rental boats to the Sales Department at the end of rental season.
• Support Sales department with boat show responsibilities, boat registrations, data entry, etc.
• Other duties as needed.

Qualifications:

• 3 or more years managing employees with a wide variety of ages, including high school and college students, required.
• 3 or more years as a Customer Service manager, preferred.
• 3 years of experience in B2C sales and training sales teams, preferred.
• Strong customer service skills.
• Superior understanding of scheduling multiple shifts and people for a busy environment.
• Complete understanding of Federal, State, and Youth labor laws.
• Possesses a high degree of organizational skills.
• Ability to create and execute a plan and to react effectively to unexpected situations.
• Strong belief in training employees well.
• Ability to communicate well.
• Thrives in a team environment.
• Strong computer skills.
• Experience with SPEEDYDOCK, preferred.

Education:

• Bachelor’s degree in business or 3+ years of managing 25+ employees, required.
• Valid Driver’s License, required.
• Boater’s license, preferred.

Job Type: * Full-time, Year-Round position. Salary: * $48,000 to $52,000 per year, paid bi-weekly. Schedule:

• Monday-Friday + Weekends. (5 days per week)
• Monday-Friday in off-peak season.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Employee discount
• Flexible schedule
• Paid time off

Job Tags

Bi-weekly pay, Full time, Monday to Friday, Flexible hours, Shift work, Weekend work,

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