Release Customs Analyst Job at Livingston International, Houston, TX

M1lNOEUyR0pmK2YyZWZTQmpKWExDTkM1Rmc9PQ==
  • Livingston International
  • Houston, TX

Job Description

Release Customs Analyst

 

Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.

Job Type: Full Time 

 

Location:  TX Houston - US029  

JOB SUMMARY

Reporting to the Manager, Service Delivery (Production Supervisor – in some US locations), this position is responsible for the timely processing, rating (some locations) and release of all client shipments (some 24/7 operations) in accordance with Livingston’s operating procedures and service standards, ensuring commitment time is met to earn the clients' complete satisfaction.

KEY DUTIES & RESPONSIBILITIES

  • Ensure accurate and timely processing of shipments which could include all modes of transportation.
  • Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments, in a one-step process for both high and low value shipments.
  • Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate.
  • Ensure correct value for duty is reported based on invoice details and terms of sale. Establish correct value for duty and tariff treatment by selecting the correct keyword/HS code
  • Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment. 
  • Verify documentation for release conditions, compliance and rating compliance (e.g., free trade certificates).
  • Ensure that all LI,I SOP's, ESPs (Exceptions to Standard Procedures) and business rules are adhered to following special client instructions, notes and alerts. Identifies those that have become outdated or ineffective, making recommendations for change.
  • Identify ESPs and SOPs to improve efficiencies to enhance client service and improve day to day Client Service team operations.
  • Research and respond to Call Center requests for information (ranges from BOL update to driver waiting) in a professional manner via phone or email in non-Air/Sea locations.
  • Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations in compliance with Customs requirements Livingston standards.
  • Escalate two-step release requirements, authorization or release issue resolution to the Client Import Analyst, Release Import Analyst or Supervisor in the US or the Customs Specialist supporting Release Operations in Canada, for escalation authorization or issue resolution.
  • Update, approve and release information for billing as required. (Canada only)
  • When applicable, assist in billing and data entry (ASR – automated systems rating) where required.
  • Participate fully with other team members in the day-to-day operation of Release Operations.
  • Endeavor to utilize and take advantage of system automation tools that are available to support release processing.
  • Perform other related duties as assigned by management. 
  • Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

  • Excellent oral and written communication and organizational skills
  • Client Service oriented -- interpersonal skills with internal/external clients and coworkers
  • Ability to handle large volumes and meet tight deadlines
  • Attention to detail; organization, completeness and accuracy
  • Good analytical skills with problem-solving ability
  • Ability to make decisions and recommendations within authorized limitations
  • Excellent time management skills
  • Ability to present a professional image.
  • Knowledge of Word and Excel software.
  • Office equipment/machinery used: Personal computer and common business machines/software

WORK EXPERIENCE – MINIMUM REQUIRED

No experience required

EDUCATION

Required: High School/GED or equivalent

Preferred: Associates Degree or post-secondary education

CERTIFICATIONS DESCRIPTION

Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.

Successful completion of the CCS examination is a mandatory requirement for further advancement.

COMPETENCIES

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

Agility

Accountability

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

 

For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Tags

Full time, Work experience placement, Work at office,

Similar Jobs

Great American RV Superstores

RV Sales Specialist Job at Great American RV Superstores

 ...About Us: At Great American RV, we dont just sell RVs; we help people realize their dreams of travel, freedom, and adventure...  ...Louisiana, Great American RV has become a premier name in the RV sales and service industry. With seven prestigious RV Business Top 50 Dealers... 

Dashiell Corporation

Document Control Assistant Job at Dashiell Corporation

 ...Position Title: Document Control Assistant Location: 12301 Kurland Drive, Suite 400, Houston, TX 77034 Primary Function Reporting to the Administrative Supervisor, the Document Control Assistant is responsible for providing support services including, but not... 

Nocatee

Community Pool Attendant Job at Nocatee

 ...Help make every swim day a splash hit! Are ready to make a splash this summer? Our Community Pool Attendant supports the smooth operation of offsite community pools by ensuring a clean, safe, and welcoming environment for all guests. In this role, you will rotate between... 

Shenzhen Northern Hemisphere Network Technology Co., Ltd.

Part-time Video Model(Livestream Host) Job at Shenzhen Northern Hemisphere Network Technology Co., Ltd.

 ...natural, relatable manner suitable for social media platforms.Follow content guidelines to structure videos with engaging hooks, clear demonstrations, and strong call-to-action segments.Collaborate with the content team to ensure brand alignment and audience appeal.

Glen Ellyn Park District

Summer Camp Counselor - Imagination Station Job at Glen Ellyn Park District

 ...SUMMER JOB OPENING Summer Camp Counselor - Imagination Station Do you enjoy interacting and playing with young children? This is such a fun age to be exploring new things, teaching them, and keeping them safe and happy? This is a great opportunity if you are...