Job Description

Job Summary:

The Branch Store Manager will oversee the retail location's staff and activities to achieve a profitable store location.

Supervisory Responsibilities:

• Oversees the day-to-day activities and training of the personnel assigned ensuring observance of Company policies and procedures.

• Maintains and motivates a positive sales team through communication, incentives, and evaluations.

• Oversees staff and fulfills staffing needs for regular hours, as well as special events or high traffic times.

Duties/Responsibilities:

• Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.

• Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.

• Ensure Company Budgets, Goals & KPIs for the assigned store are achieved

• Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.

• Ensures inventory data is correct by performing spot inventory counts and checks.

• Uses company software to research, analyze, and track purchases.

• Ensures that the store always looks clean and inviting.

• Places and rotates merchandise to attract positive attention from customers.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Must have excellent product & process knowledge

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software.

• Organized with attention to detail.

• Works well under pressure and deadlines; ability to multitask.

• Strong leadership and management skills with ability to motivate staff.

• Excellent customer service abilities.

• Ability to develop and maintain budgets.

• Thorough understanding of company policies and practices.

Education and Experience:

• Bachelor's degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.

• At least two years of retail experience highly preferred.

• Successful completion of company's management training program.

Physical Requirements:

• Heavy lifting and constant bending

• Repetitive lifting up-to 50 pounds and occasionally 70 pounds.

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